Shipping costs

ITALY

FREE for orders over 100 euros (+vault)

There is no shipping charge for orders over 100 euros per year excluding inva or if you collect the goods at our point of sale.

6,00 for orders under 100 euro
Price valid for all of Italy, including islands. VAT excluded.

4.00 € payment by cash on delivery.
Pay directly to the courier by cash on delivery with an additional charge of € 4,00 + VAT.

 

 

EUROPE

FREE for orders over 250 euros

There is no shipping charge for orders over 250 euros or if you collect goods at our point of sale.

12.50 for orders under 250 euro
Price valid for all Europe, excluding ISLANDS

 

Returns & Refunds

Returns

You can return the goods within 14 days of their purchase.

If the error has been our fault, the return is our responsibility and the courier will pick up the goods.

If the error has been the customer's fault the cost of return is borne by the customer, return shipping + outward shipping.

 

For a request to return a return email to assistenza@fraisertools.com, you will be able to process your application in just a few hours.

 

Repayments

The refund will be issued once the tool has arrived and its status verified.

 

Undamaged tool, intact housing and our error: TOTAL Reimbursement + RETURN EXPENDITURE AND + ENTER EXPENDITURE

Undamaged tool, intact custody and customer error: TOTAL Reimbursement - RETURN EXPENDITURE AND - ENTER EXPENDITURE

 

Undamaged tool, ruined housing and our error: 90% PARTIAL Reimbursement + RETURN EXPENDITURE AND + ENTER EXPENDITURE

Undamaged tool, ruined housing and customer error: 90% PARTIAL Reimbursement - RETURN AND EXPENDITURE ENTER EXPENDITURE

 

Used tools, damaged/intended housing and our error: PARTIAL refund 80% + RETURN EXPENDITURE AND ENTERED EXPENDITURE

Used tools, damaged/intended housing and customer error: 50% PARTIAL Reimbursement - RETURN EXPENDITURE AND - ENTER EXPENDITURE

 

 

The refund is made by PayPal or bank transfer.

 

WARRANTY - SHIPPING IN 24h OR FREE

Grance free shipping

  

How does it work?

This is a special and unique guarantee (in the whole of EUROPA I have not seen the same) that ensures that you will ship the goods within 24 h from your purchase or the goods are FREE!

But what does 24 h mean 24 h?

24h mean 1 working day from the moment of your purchase (confirmation of shipment will take place within the next day, may exceed 24h)

EXAMPLE:

Purchase at 9:00 a. m. on Tuesday, how much does the warranty cover? ---

WITHIN THE MARKET DAY OF GOODS' the goods must be shipped, I repeat that confirmation by email always takes place in the evening, as the shipping (even if I send a parcel in the morning, until the evening is not brought in by the agent, so it is not loaded!)

IF INVECTS HAVE BEEN AFTER THE Wednesday'?

Here's where our warranty comes into play; the goods will be shipped as soon as possible, but will be attached to the package A GOOD DISCOUNT VALIDE FOR THE IMPORT OF THE ACUISTED GOODS AND START IN WITHDRAWER!

 

WINGS

  • The money will not be refunded, but a voucher with a MAXIMUM DURATION OF 2 MONTHS!
  • THE SHIPPING COSTS DO NOT BUILD THE WARRANTY, only those of the tool!
  • GOODS will however be sent as soon as possible, IF IN THE FRAMEWORK the order will be canceled will also lose the right to WARRANTY
  • WARRANTY is NOT VALIDED (therefore not applicable and not computable) IN THE DAYS OF FOLLOW-UP OR FOR THIRD THIRD THIRD BY THIRD.