Shipping costs

EUROPE

FREE for orders over 150 euros

There is no shipping charge for orders over 150 euros or if you collect goods at our point of sale.

9.87€ for orders under 150 euro
Price valid for all Europe, excluding ISLANDS

Returns & Refunds

How to manage returns

If you purchased from Amazon and ebay, the return must be done through Amazon and ebay.

If you purchased from fraisertools.com and the return is for a wrong purchase that you made on your own without requesting assistance, there are 2 solutions:

  1. You can purchase the correct item (maybe ask for assistance to avoid making mistakes) and the “FR.EXCHANGE” service (“FR.EXCHANGE-EU” outside of Italy) that you can find here:

https://www.fraisertools.com/en_gb/additional-services.html

 In this way, the courier, when he will deliver the correct item to you, he will

 collect the package with the item to be returned. When we will receive it, we will check the status and refund you minus the shipping costs. To facilitate this, add a paper in the package indicating the order number and the reason for the return.

  1. You can send the parcel with the item to be returned to the address:

FRAISER S.r.l. - Via Luigi Galvani, 7 - 61033 - Fermignano (PU) – Italy

When we receive it, we will check the status and refund you minus the shipping costs. To facilitate the operation, add a leaflet in the package indicating the order number and the reason for the return.

If you have purchased from fraisertools.com and the return is for a different reason, please write an email to assistenza@fraisertools.com indicating the order number and the reason for the return.

Thanks.

You can return the goods within 14 days of their purchase.

Repayments

The refund will be issued in 10 working days once the tool has arrived and its status verified.

FRAISER S.r.l. - Via Luigi Galvani, 7 – 61033 – Fermignano (PU) | P.IVA IT02623070410 | €10.000 i. v. | amministrazione@fraisertools.com | Copyright FraiserTools